MONDAY, JUNE 11

Time

Event

8:00 am – 9:00 pm

Registration/Information Desk

10:00 am – 12:00 pm

EC/Services/Foundation Boards & Past Presidents Meeting

12:00 pm – 1:00 pm

Lunch for EC/Services/Foundation Boards & Past Presidents

3:00 pm – 5:00 pm

BOD Meeting

5:30 pm – 7:00 pm

Cigars & Martinis

7:00 pm – 9:00 pm

Convention Kick-off Reception

TUESDAY, JUNE 12

Time

Event

7:00 am – 7:00 pm

Registration/Information Desk

9:00 am – 10:00 am

CONVENTION OPENING SESSION
“Feel Unstoppable in 60 Minutes”

10:15 am – 11:30 am

GENERAL SESSION
“The Legislative/Regulatory  Scene—An Update for the Industry”

11:30 am – 1:00 pm

Lunch - "Closing the Gap Between You and Lawmakers"

EDUCATION ON THE HOUR, EVERY HOUR

1:00 pm – 1:45 pm

Breakout 1
“Know Your State and Federal Labor Laws”

Breakout 2
“Avoiding the Potholes—A BHPH Dealer’s Perspective”

2:00 pm – 2:45 pm

Breakout 3
“How to Hire, Fire and Keep the Best”

Breakout 4
“Tracking Devices—A BHPH Essential???”

3:00 pm – 3:45 pm

Breakout 5
"Hello, I'm Your Federal Regulator, and I'm Here to do a Compliance Audit"

Breakout 6
“Sales Team Practices That Will Land You in Court”

4:00 pm – 4:45 pm

Breakout 7
“The 'Direct From Consumer' Inventory Acquisition Opportunity”

Breakout 8
“Is My F&I Bullet Proof?”

5:00 pm – 9:00 pm

Expo Grand Opening w/ Dinner

WEDNESDAY, JUNE 13

Time

Event

8:00 am – 6:00 pm

Registration/Information Desk

9:00 am – 11:00 am

GENERAL SESSION
"Working Together...Leveling the Playing Field"

8:00 am – 2:00 pm

NQD & Scholarship Interviews

11:00 am – 3:00 pm

Expo Open w/ Lunch

3:00 pm – 3:45 pm

Breakout 9
“Sure Signs for Sales: CPO and the VAK Formula”  Workshop Part 1

Breakout 10
“BHPH Sales—Make Everybody Happy”

Breakout 11
“Avoiding the Fatal BHPH Underwriting Mistakes Which Can Cost You Million$$”

4:00 pm – 4:45 pm

Breakout 12
“Sure Signs for Sales: CPO and the VAK Formula” Workshop Part 2

Breakout 13
“Repos, Collections, Bankruptcies – A Legal Perspective”

Breakout 14
“Who’s Going to Finance My Cars—Overcoming the Challenges”

7:00 pm – 9:00 pm

National Leadership Awards Banquet

THURSDAY, JUNE 14

Time

Event

8:00 am – 3:00 pm

Registration/Information Desk

10:00 am – 5:00 pm

Association Executives Council Meeting

10:00 am – 12:00 pm

State Presidents Council Meeting

9:00 am – 9:45 am

GENERAL SESSION
“The NIADA Today Show - Featuring the World Premiere Showing of 'Decades of Service'"

10:00 am – 10:45 am

GENERAL SESSION
“Your Association, Still Working For You”

11:00 am – 2:00 pm

Expo Open w/ Lunch

2:00 pm – 3:00 pm

SOLUTION SESSIONS I
Interactive Discussions

Breakout 15
“BHPH 101-The Things You Need to Know”

Breakout 16
“Mobile Puts You Everywhere—See How the Techies Make it Happen”

Breakout 17
“Reviews and Raves: Making Customers’ Web Reviews Work for You”

Breakout 18
“What Do Lenders Want To See—Look Good on the Lot and the Ledger”

Breakout 19
“Making the CPO Program Work in Your Dealership”

2:00 pm – 4:00 pm

SOLUTION WORKSHOP
Interactive Discussion

Breakout 20
“Protecting Your Business Assets”

3:00 pm – 4:00 pm

SOLUTION SESSIONS II
Interactive Discussions

Breakout 21
“Understand the Legal Side of Warranties & Service Contracts”

Breakout 22
“Building an Effective Dealership Website”

Breakout 23
“Transport—More than Getting it From Here to There”

Breakout 24
“Profit Centers: Creative Revenue Can Add to Your Bottom Line”

5:00 pm – 9:00 pm

National Quality Dealer Awards Broadcast & Banquet

9:00 pm – 11:00 pm

NQD After-Party